Retail Program Manager

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. 
 
Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

Your Role at Raising Cane’s:

The Retail Program Manager is responsible for the evolution and growth of Raising Cane’s Retail Program, including developing and executing retail collection strategies, brand collaborations, retail activations, and supporting various retail initiatives. This role works closely with the RSO marketing and cross-functional teams to expand the retail footprint, providing insights and support to ensure projects stay on track and make consistent progress.

Your Impact and Responsibilities:

• Collaborates with the retail and cross-functional teams to plan and build the retail calendar
• Develops new retail collections and merchandise from concept to launch that are trend-forward and elevate the brand
• Creates launch plans that align with the retail calendar and writes creative briefs to guide the Creative Services team in developing collections and merchandise
• Defines and implements promotional support to drive customer traffic and sales
• Manages the brand collaboration program from brand exploration to execution and post-mortem assessments to increase brand exposure and evaluate retail quality perception
• Develops and cultivates brand partner relationships, manages product timelines, plans and schedules meetings, and works cross-functionally to close loops within each program
• Supports the Raising Cane’s retail website from product set-up to promotional build-outs
• Utilizes data and sales trends to forecast inventory needs for online merchandise and communicates production requirements to partners to ensure that items remain in stock
• Supports flagship and specialty retail restaurants with inventory management by inputting and tracking weekly inventory counts, allocating replenishment merchandise, and managing retail shrink
• Assists with in-restaurant retail sets by building easy to follow training materials and offering hands-on execution
• Assists with the management and communication of retail related initiatives and activations by providing retail insights, managing timelines, providing hands-on support, and ensuring information is shared with cross-functional teams and vendor partners

Requirements for Success:

• 3+ years of experience in a retail, buying, ecommerce, or visual merchandising role
• Experience in successfully leading projects from kickoff to deployment
• Strong retail financial literacy
• Strategic thinker with expertise in planning and executing strategies
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently, collaboratively, and cross-functionally
• Microsoft proficient: Excel, PowerPoint and Word
• Able to work out of Raising Cane’s restaurant support office in Plano, TX and travel 10% of the time
• Bachelor’s degree in retail and merchandising or a related field

All your information will be kept confidential according to EEO guidelines.

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