Job Description

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our chicken finger meals, customers, crew, communities and company culture. We are constantly striving to raise the bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top ten restaurant companies in the United States.

Your Role at Raising Cane’s:

The Manager of Operations Strategy functions at a tactical and operational level, supporting projects that impact restaurant operations such as deployment & scheduling, throughput, restaurant efficiency, and restaurant performance measures. This role is responsible to work cross-functionally on the development, evolution, and review of deployment tools and training.

Your Impact and Responsibilities:
• Assists in the development & maintenance of labor management tools
• Collects feedback on tools as business evolves so that tool can be updated as needed
• Remains familiar with all labor tools & how they work together so that any operator questions can be answered and labor deployment guidance offered
• Schedules new restaurant opening support for the first twelve weeks of business
• Manages execution of crew & manager pars and ensures review & update of pars are completed at all levels of the business
• Tracks initiatives by monitoring progress towards meeting goals and achieving benchmarks, analyzing data, ensuring follow-through on the part of key leaders, and sustaining momentum needed to drive each initiative
• Maintains touchpoints with operations arm of the business to remain current with needs, trends, and challenges
• Reports on all relevant departmental and organizational key data points
• Reports on company, market and restaurant-level trends so that business leaders can address opportunities
• Assists in delivering a reporting system that allows for a timely flow of crew-related data to operations leaders

Requirements for Success:
• Bachelor’s degree required – preferably in business related field of study
• Microsoft Proficient: Word, Excel, Outlook & Power Point
• Demonstrates capacity for gathering data to identify issues, opportunities, patterns and recommending solutions
• Comfortable in an office and restaurant field environment
• Able to work out of our Plano, TX office and travel as required

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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