Manager, Crew Accommodations

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. 
 
Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

The Crew Accommodations Manager provides specialized team leadership for the Crew Accommodations team as well as support with other crew resource related projects and initiatives.  This position leads, executes, reviews, and reinforces all crew accommodations processes, employment policies, and practices in compliance with federal, state, and local employment laws and regulations.  In support of the company’s growth, this position will partner with several cross-functional support teams and restaurant leadership to ensure the company is prepared to mitigate any associated risk. 

 Your Impact & Responsibilities:

• Complies with and serves as a subject matter expert for federal, state, and local leave and accommodation laws
• Leads the planning, implementation, and continuous improvement of the crew accommodations program and processes
• Leads a team of Accommodation Specialists who support the interactive process for all accommodation requests for the company
• Responsible for making accommodations decisions for crew, restaurant leadership, RSO, and field-based support crew
• Collaborates closely with the LOA and Crew Safety teams on crew who may need accommodations upon their return to work
• Documents and communicates agreed upon accommodations to crewmembers, managers, and Crew Relations Leaders
• Builds and maintains strong partnerships with restaurant, RSO, and field-based leadership
• Manages the team's caseload and analyzes trends through regular prep and review of accommodations metrics
• Identifies trends and opportunities and creates training content regarding the accommodations program, prioritizing a positive crewmember experience
• Maintains knowledge of trends, best practices, regulatory changes, and new employment laws related to leaves and accommodations
• Leads investigations of RSO crew relations cases, as needed, acts as backup support
• Performs other duties and projects as assigned

• 7+ years of similar leadership experience in a fast-paced Human Resources or Compliance position
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Demonstrates the ability to handle highly confidential information and maintain strict confidentiality
• Able to take initiative to improve processes, not settle for the status quo and work with a sense of purpose and urgency
• Microsoft Proficient: Excel, PowerPoint, Outlook and Word
• Bachelor’s degree in related field or equivalent experience

All your information will be kept confidential according to EEO guidelines.

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