Job Description

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top ten restaurant companies in the United States.

Your Role at Raising Cane’s:

The NYC Fair Workweek Compliance Specialist provides day to day field support to the restaurant operations teams regarding Fair Workweek (FWW) Compliance and other employment-related topics in select restaurant(s). This position supports hiring, onboarding, scheduling, payroll, progressive discipline, separations, and other compliance-related tasks.

Your Impact and Responsibilities:

  • Completes daily and weekly routines to monitor and report on compliance including, but not limited to validation of daily task completion, administration of attendance tracking, and premium data
  • Supports hiring for restaurants by developing and providing oversight for managers in following a specified process for onboarding and scheduling new crewmembers in scheduling software (Harri)
  • Reviews schedule warnings, outstanding payroll tasks, and other tasks to provide an update on restaurants’ state of readiness in meeting company standards
  • Verifies the schedules have been published within company standards
  • Manages permanent schedule availability changes and shift pick-up requests in Harri
  • Oversees compliance requirements for printing and posting published schedules and available shifts
  • Supports restaurant managers with FWW warnings decisions and provides routine updates from the premiums report
  • Reviews timesheets in Harri for crewmember protests and follows up accordingly to resolve any discrepancies
  • Supports restaurant managers with reviewing the pay data sheet in Harri and resolving errors, prior to payroll closing
  • Applies the Progressive Discipline Policy and manages attendance disciplinary tracking in the employee management software (Workday)
  • Manages documentation and process for permanent shifts in Harri for crew separations
  • Collaborates on all cross-functional updates that impact policies and procedures, training, systems, and communications
  • Conducts routine audits, follows up on action items, and facilitates in-person training sessions for restaurant managers
  • Ensures crew aren’t hired prior to offering to all internal crew
  • Completes other tasks and projects as needed in support of compliance priorities

Requirements for Success:

  • 3+ years of experience in HR, legal, compliance, or related field in the retail, restaurant, or hospitality industry
  • Ability to travel daily to restaurants with Fair Work Week requirements
  • Able to handle highly confidential information and maintain strict confidentiality
  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Microsoft Proficient: Excel, PowerPoint, and Word
  • Experience with Harri and Workday, preferred
  • Bachelor’s degree in related field or equivalent experience

The annual base salary for this position is between $82,000 - $90,000. However, the base pay offered may vary depending on job-related knowledge, skills, experience, and restaurant location. This position also may be eligible for a discretionary monthly incentive bonus depending on individual and the restaurant’s performance. This position is eligible to enroll in the Company’s medical, [dental, vision, and life insurance programs], as well as the Company’s 401(k) plan.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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