Facilities Coordinator

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. 
 
Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

Your Role at Raising Cane’s:

The Facilities Coordinator is responsible for the planning, organizing, executing, and communication of administrative tasks for the Restaurant Repair and Maintenance team. They will serve as a driver of collaboration between restaurants, RSO crew, and vendors. This role is based at the Plano RSO and reports to the Regional Director of Facilities.

Your Impact and Responsibilities:

• Maintains and updates statuses, contact information, and alignments within the Work Order (WO) system to ensure accuracy
• Supports new restaurant opening (NRO) tasks, communicating with service providers, data mining, and addressing support needs
• Audits and updates databases to ensure accuracy and addressing support needs
• Creates and modifies scheduled services within work schedules
• Assigns, retires, adds, and removes service providers from systems as needed

• Supports email, phone, and service channel activities related to technical issues, pricing updates, frequency changes, scope changes, and other needs
• Facilitates communication with internal and external business partners to coordinate services, share schedules, and maintain program scopes and services
• Completes contracts for onboarded service providers and maintains the database of active providers
• Reconciles and processes invoices, including invoice capture and account reconciliation
• Supports internal and external users of the work order system
• Maintains contract records and COI renewals

• Supports facilities projects, tests, and yearly service programs by tracking, creating WOs, staging communications, and assisting providers and crew
• Resolves outstanding needs for crew and providers, including invoice research, processing, plan set sourcing, communication staging, pest control, and damage reporting

Requirements for Success:

• 2+ years of administrative experience or project support within the restaurant, retail, c-store, grocery, or logistics industries
• Experience in CMMS (specifically Service Channel), Workday, SharePoint, Smartsheet’s, and DocuSign
• Microsoft Proficient/Master: Excel, PowerPoint, and Word
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Strong decision-making capabilities and able to deliver within tight deadlines
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to work at the Dallas Restaurant Support Office located in Plano, TX

All your information will be kept confidential according to EEO guidelines.

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