Distribution Specialist

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. 

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

Your Role at Raising Cane’s:

The Distribution Specialist works closely with distribution partners to ensure that restaurants have what is needed to prepare our craveable chicken finger meals. This role utilizes existing applications to bring visibility to the performance of distribution partners while assisting all members of the supply chain team with ongoing projects to help achieve company goals. The Distribution Specialist supports the NRO (New Restaurant Opening) teams through coordination of deliveries associated with an NRO.

Existing restaurant and distribution center support:

• Reviews incidents for assigned restaurants in FoodLogiQ, (or selected visibility software), ensuring all information from distribution partners is accurate and complete
• Manages FoodLogiQ (or selected visibility software) regarding distribution issues, including timely responses from distribution partners, evaluation of credit requests, and recovery shipments
• Resolves product shortage issues between distributors and suppliers to ensure continuous product supply and enforces liability for shortages
• Provides restaurant support for service issues, including trash, oil recycling, linens, and CO2
• Assists with onboarding new distribution partners into the visibility software
• Updates monthly reporting based on incidents in the visibility software and participates in rotational weekend coverage

New Restaurant Support:

• Communicates key information between Raising Cane’s, suppliers, and internal customers to facilitate NROs
• Follows up on all details regarding openings and promotions to ensure key dates and targets are met for products and services
• Collaborates with purchasing and distribution partners to ensure inventory availability and maintenance at optimal levels to support on time restaurant openings
• Refines and develops improvement processes to simplify and reduce costs associated with NROs
• Maintains metrics to track efficiency of NROs
• Supports incidents and local suppliers with bread delivery, trash pickup, linens services, and waste oil pick-up
• Maintains and shares the NRO schedule with distributors and suppliers

   Support Company Growth:

• Enhances personal performance by continuously developing skills in Microsoft applications, attending industry events, visiting suppliers and partners, and testing and supporting the implementation of new software applications
• Supports the development, testing, and implementation of existing and new products, enabling effective collaboration between Supply Chain, Operations, Research & Design, and Marketing teams to ensure the highest quality of products to customers and crew
• Provides operational support as needed during times of severe weather and crisis recovery
• Supports ad hoc requests within the Supply Chain team

• Bachelor’s degree in an applicable field or broad restaurant operations - this is an entry level position that is intended to grow and develop the individual within Raising Cane’s
• Ability to make decisions with less than complete information to ensure projects are completed on time and meet target deadlines
• Ability to conduct analytics that balance costs, timelines, and practical considerations to make the best decisions
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Ability to work effectively and efficiently both independently and collaboratively
• Must maintain confidential information
• Microsoft proficient: Outlook, Excel, PowerPoint and Word
• Ability to work in a high growth and pace environment which will require responding to issues after hours and on the weekends
• Position may require up to 5% travel
• Able to work out of the Dallas Restaurant Support Office located in Plano, TX, full time

All your information will be kept confidential according to EEO guidelines.

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