Communication Coordinator

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. 
 
Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

Your Role at Raising Cane’s:

The Communications Coordinator plays a key role in our multi-functional internal communications department. This role supports the administration of our highly successful internal communications platform/mobile application, which includes reviewing, publishing and writing content. In this role, you will work with various types of content from pre-written, user generated, and promotional to drive adoption and engagement. This role supports the Crew Communications Specialist and ensures content adheres to Raising Cane’s high standards.

Your Impact and Responsibilities:

• Administers the daily requirements of the internal platform to ensure the content management system and reporting are timely and up to our standards
• Reviews, publishes, and writes content for internal platform and other system-wide communications as needed
• Proofreads, edits, and fact-checks to ensure content is accurate and engaging
• Assists in managing communications between our RSO and restaurants, serving as a point of contact
• Acts as a liaison to various internal departments to provide communication support and to identify and create opportunities to promote department initiatives to internal audiences through the platform
• Supports the editorial calendar and overall workflow of content submissions and requests from internal departments throughout the company - ensuring content is developed on time to our standards
• Supports finding new ways to engage our ever-growing crewmember population through engaging content
• Helps lead ideation and content creation targeted for our internal audiences - restaurant crewmembers, restaurant managers, franchise partners and RSO crewmembers

Requirements for Success:

• 1+ years of communications experience required, with an emphasis on writing and reviewing messaging for internal communications or social media
• Strong AP Style proficiency and experienced in various writing styles and formats
• Strong attention to detail, including editing and proofreading skills
• Internal mobile app content messaging creation and management experience is a bonus
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Ability to work effectively and efficiently both independently and collaboratively
• Must maintain confidential information
• Microsoft proficient: Outlook, Excel, PowerPoint and Word
• Able to work out of the Dallas Restaurant Support Office located in Plano, TX, full time
• Bachelor’s degree required - emphasis on Communications, Journalism and/or Public Relations

All your information will be kept confidential according to EEO guidelines.

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