Job Description

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

Your Role at Raising Cane’s:

The Benefits Specialist provides day-to day support to the Benefits team; you will play a crucial role in managing all aspects of federal leaves and statutory paid time off for our organization. You will ensure compliance with federal regulations and company policies while providing exceptional support to employees and management regarding leave administration. This position will assist crewmembers and key stakeholders with their benefit and leave inquiries through interaction, understanding, review, and administration of the absence plans and processes. Your primary focus will be on managing the allocation, usage, and compliance of leave and paid time off plans in alignment with company policies and regulatory requirements.

Your Impact and Responsibilities:

  • Manages and oversees all aspects of employee leave programs that are outsourced to third-party administrators (TPAs) or other external vendors
  • Monitors the administration of leave requests managed by external vendors, including reviewing leave applications, ensuring compliance with company policies and regulatory requirements, and resolving any issues or discrepancies that arise
  • Provides guidance and support to employees on leave-related matters, including explaining leave policies and procedures, assisting with the leave application process, and addressing questions or concerns throughout the leave period
  • Manages the end-to-end process of employee leave requests, including reviewing and approving leave applications, communicating with employees and managers regarding leave status and entitlements, and ensuring accurate documentation is maintained
  • Manages the Leave of Absence mailbox and resolving any escalated crewmember inquiries in a timely manner
  • Develops and oversees the organization's paid sick leave and PTO policies, ensuring alignment with legal requirements and industry best practices
  • Manages the accrual, utilization, and tracking of paid sick leave and PTO for all employees, including accurate recordkeeping and reporting
  • Compiles reports and analyzes leave data to identify trends, patterns, and opportunities for improvement.
  • Manages the accrual, utilization, and tracking of paid sick leave and PTO for all employees, including accurate recordkeeping and reporting
  • Continuously assess and refine paid leave programs to optimize employee satisfaction, retention, and productivity
  • Provides support to broader Benefits team during high volume seasons or team absences
  • Stays informed about federal, state, and local regulations governing paid sick leave and PTO, ensuring compliance with all applicable laws

Requirements for Success:
• 3-5 years of multi-state leave and broader benefits experience preferred
• Proven experience in benefits administration, with a focus on leave management
• Proficiency in HRIS systems and leave management software
• Prior Workday experience is highly preferred
• In-depth understanding of local, federal, and state regulations related to FMLA, paid sick leave, PTO, and other leave-related laws and programs
• Proficiency in HRIS (Human Resources Information Systems) and other relevant software applications
• Strong interpersonal and communication skills, with the ability to effectively communicate complex leave policies and procedures to employees at all levels
• Excellent communication and interpersonal skills, with a customer service-oriented approach to employee interactions
• Strong analytical skills with the ability to interpret data and make data-driven recommendations
• Able to manage highly confidential information and maintain strict confidentiality
• Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Microsoft Proficient: Excel, PowerPoint, and Word
• Bachelor’s degree preferred

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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